At Paw Haven, we aim to make your shopping experience simple from checkout to delivery. Below you can find important information about processing, shipping, and order tracking.
Order Processing
Orders are typically processed within [X–X business days]. Processing times may be longer during holidays, promotions, or periods of unusually high order volume.
Estimated Delivery
Estimated delivery times depend on your destination and selected shipping method. Typical delivery is approximately [X–X business days] after dispatch.
Please note that delivery estimates are not guaranteed and delays may occasionally occur due to carriers, customs, weather, or other circumstances outside our control.
Order Tracking
When tracking is available, you will receive tracking information after your order has been dispatched. Please allow some time for the carrier to update the tracking status.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
Lost or Delayed Packages
If your package appears significantly delayed or lost, contact us at [Email Address] with your order number so our team can assist you.
Contact Us
For shipping questions or order assistance, contact [Email Address].